Terms of Service | Broker One

Last updated: May 2, 2026

1. Acceptance of Terms

By accessing or using Broker One ("the Service"), operated at brokerone.io, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Broker One is a property intelligence platform that aggregates publicly available real estate data including property records, sales history, tax assessments, ownership records, building permits, code violations, and lis pendens filings for South Florida counties. We also provide API access to this data.

3. Data Accuracy and Disclaimer of Warranties

The data provided through Broker One is sourced from public records maintained by county property appraisers, clerks of court, the Florida Division of Corporations, FEMA, the U.S. Census Bureau, and other government agencies. While we strive for accuracy, we do not guarantee that all information is complete, current, or error-free. Data is provided "as is" and should not be the sole basis for any real estate transaction, legal proceeding, or investment decision.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL DATA PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, OR THAT THE DATA WILL MATCH ANY PARTICULAR THIRD-PARTY SOURCE. NO ADVICE OR INFORMATION OBTAINED FROM US CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

4. Permitted Use

You may use the Service for lawful purposes including real estate research, market analysis, due diligence, and property valuation. You may not use the Service to:

Harass, stalk, or intimidate any individual
Discriminate against any person in housing based on protected characteristics
Scrape or bulk-download data beyond your API plan limits
Resell raw data without written permission
Misrepresent data accuracy or source attribution

4.1 Marketing, Outreach, and Solicitation Use

Many records made available through the Service are public records that include owner names and mailing addresses. You may use this data to contact property owners — including for direct mail, marketing, lead generation, and off-market outreach — provided you comply with all applicable laws governing such contact. Without limiting Section 4 above, by using the Service for any outreach, marketing, or solicitation activity, you represent and warrant that you will comply with:

The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and FCC regulations thereunder;
The CAN-SPAM Act of 2003, 15 U.S.C. § 7701 et seq., and any applicable email-marketing regulations;
The Telemarketing Sales Rule (TSR), 16 C.F.R. Part 310, and the National Do Not Call Registry;
The Florida Telephone Solicitation Act, Fla. Stat. § 501.059, and any state Do Not Call registries;
The Fair Housing Act, 42 U.S.C. § 3601 et seq., where the activity is housing-related;
The Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. — you acknowledge that the Service is not a "consumer reporting agency" and that data obtained through the Service may not be used for credit, employment, insurance underwriting, tenant screening, or any other FCRA-regulated purpose;
All other applicable federal, state, and local laws governing privacy, advertising, anti-discrimination, and consumer solicitation.

You are solely responsible for obtaining and maintaining any consents, suppressions, opt-out lists, and registry checks required by applicable law, and for retaining records of those consents and suppressions for the periods required by law. You are solely responsible for any third-party services you use to enrich, append, or skip-trace records obtained from the Service (including phone-number, email, demographic, or behavioral appends). Broker One does not provide and does not endorse any such third-party services and disclaims all liability arising from their use.

4.2 Permitted Internal Use of Combined Data

You may combine data obtained through the Service with other data you have lawfully obtained from third parties, for your own internal business purposes — including marketing campaigns, customer research, and lead generation. You may not, without our prior written permission, (a) resell, sublicense, or redistribute the resulting combined dataset; (b) build a product or database for redistribution or sale that consists primarily of data obtained through the Service; (c) make data obtained through the Service available to any third party in raw or substantially raw form; or (d) use data obtained through the Service to train, fine-tune, evaluate, or develop any third-party machine-learning model or AI system.

4.3 Indemnification

You agree to indemnify, defend, and hold harmless Broker One, its officers, directors, employees, contractors, and agents from and against any and all claims, demands, losses, liabilities, damages, fines, penalties, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service or any data obtained through it; (b) your violation of these Terms; (c) your violation of any law or regulation, including those listed in Section 4.1; (d) any communication, solicitation, or outreach you direct to any individual using data obtained through the Service; or (e) any third-party data, service, or platform you combine with data obtained through the Service.

5. API Usage

API access is subject to rate limits based on your subscription plan. Exceeding rate limits may result in throttling or temporary suspension. API keys are non-transferable and must not be shared publicly.

6. Intellectual Property

The Broker One platform, including its design, code, analysis methodologies, and original content, is owned by Broker One. Underlying public record data remains in the public domain. Our analysis, scoring algorithms, and derived datasets (such as distress scores and flip detection) are proprietary.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BROKER ONE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR INVESTMENT OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICE, THESE TERMS, OR ANY DATA OBTAINED THROUGH THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL BROKER ONE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO BROKER ONE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE PARTIES AGREE THAT THIS LIMITATION IS AN ESSENTIAL ELEMENT OF THE BARGAIN AND SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

8. Modifications

We may modify these Terms from time to time. For material changes — such as changes to fees, permitted use, liability, indemnification, governing law, or arbitration — we will provide at least thirty (30) days' advance notice by email to the address associated with your account, by notice on the Service, or both. For non-material changes (clarifications, typographical corrections, or updates required by law), we will update the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms; if you do not agree, your sole remedy is to stop using the Service and cancel any paid subscription before the change takes effect.

9. Termination and Survival

You may stop using the Service at any time and cancel any paid subscription as described on the pricing page. We may suspend or terminate your access to the Service for breach of these Terms, non-payment, or risk to the integrity of the Service, with or without notice. Upon termination, your right to access the Service ends, but the following sections survive: Section 3 (Data Accuracy and Disclaimer of Warranties), Section 4.1 (Marketing, Outreach, and Solicitation Use), Section 4.2 (Permitted Internal Use of Combined Data), Section 4.3 (Indemnification), Section 6 (Intellectual Property), Section 7 (Limitation of Liability), Section 10 (Governing Law and Venue), Section 11 (Severability and Other Terms), Section 12 (Dispute Resolution; Binding Arbitration; Class Action Waiver), and any other provision that by its nature should survive.

10. Governing Law and Venue

These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. The exclusive venue for any action arising out of or related to these Terms or the Service shall be the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

11. Severability and Other Terms

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law and the remaining provisions shall remain in full force and effect.

No waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or utility outages, third-party service outages, or cyberattacks.

Independent parties. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between you and Broker One. Neither party may bind the other to any obligation.

Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Entire agreement. These Terms, together with any order form, plan terms, and the Privacy Policy, constitute the entire agreement between you and Broker One regarding the Service and supersede any prior or contemporaneous agreements.

12. Dispute Resolution; Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH BROKER ONE THROUGH BINDING INDIVIDUAL ARBITRATION AND LIMITS THE WAYS YOU CAN SEEK RELIEF FROM US. YOU HAVE THE RIGHT TO OPT OUT OF THIS ARBITRATION AGREEMENT AS DESCRIBED IN SECTION 12.6.

12.1 Informal Resolution. Before initiating any formal proceeding, the parties agree to attempt to resolve any dispute by good-faith negotiation. The party initiating the dispute will send written notice to the other (to [email protected] for Broker One; to the email associated with your account for you) describing the dispute and the relief sought. The parties will negotiate informally for at least thirty (30) days from the date of that notice before initiating arbitration or any other proceeding.

12.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or related to these Terms or the Service that cannot be resolved through informal negotiation shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Miami-Dade County, Florida; the arbitration may be conducted by videoconference, telephone, or written submissions where appropriate. Judgment on the arbitral award may be entered in any court of competent jurisdiction.

12.3 Federal Arbitration Act. This Section 12 is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. The arbitrator — not any federal, state, or local court or agency — has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of it is void or voidable.

12.4 Class Action Waiver. YOU AND BROKER ONE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE PERSON AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. If a court of competent jurisdiction decides that applicable law precludes enforcement of any limitation in this paragraph as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in a court of competent jurisdiction; all other claims remain subject to arbitration.

12.5 Carve-Outs. Notwithstanding the above, either party may (a) bring an individual action in small-claims court for any claim that qualifies under the rules of that court, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights, confidential information, or to enforce the limitations in Section 4 of these Terms.

12.6 Right to Opt Out. You may opt out of this Section 12 by sending written notice to [email protected] with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting these Terms (or within thirty (30) days of the effective date of any future material amendment to this Section 12). The notice must include your name, the email address associated with your account, and a clear statement that you decline to be bound by this arbitration agreement. Opting out of this Section 12 does not affect any other provision of these Terms.

12.7 Jury Trial Waiver. If any portion of this Section 12 is found to be unenforceable as to a particular claim, or if you have validly opted out under Section 12.6, the parties knowingly, voluntarily, and intentionally waive any right to a trial by jury in any action arising out of or related to these Terms or the Service.

12.8 Survival. This Section 12 survives termination of these Terms and your account.

13. Contact

For questions about these Terms, contact us at [email protected].