Privacy Policy

Last updated: May 2, 2026

1. Information We Collect

Property Data: We aggregate publicly available real estate records from government sources. This data includes property addresses, owner names, sale prices, tax assessments, and legal filings. All of this information is part of the public record.

Usage Data: We collect anonymized analytics data including page views, search queries, and API usage to improve the Service. This is collected via Google Analytics and Google Tag Manager.

Account Data: If you create an API account, we collect your email address and payment information (processed by our payment provider).

2. How We Use Information

  • To provide property data search and analysis
  • To process API subscriptions and billing
  • To improve our platform and data quality
  • To detect and prevent abuse of the Service

3. Public Records

Property ownership records, sales history, tax assessments, lis pendens filings, building permits, and business entity filings displayed on Broker One are public records obtained from government agencies. We do not create this information. If you believe any public record displayed on our site is inaccurate, please contact the originating county or state agency.

3.1 API Customers and Downstream Use

Broker One offers paid API access to business customers (real estate professionals, investors, developers, and service businesses). API customers may use public-record data — including owner names and mailing addresses — for lawful business purposes, including market research, due diligence, lead generation, and direct-mail outreach to property owners. API customers are bound by our Terms of Service, including representations and warranties that they will comply with all applicable laws governing such use (including the Telephone Consumer Protection Act, the CAN-SPAM Act, the Telemarketing Sales Rule, the National Do Not Call Registry, the Florida Telephone Solicitation Act, the Fair Housing Act, and the Fair Credit Reporting Act).

Broker One is not a "consumer reporting agency" under the Fair Credit Reporting Act, and data obtained through the Service may not be used for credit, employment, insurance underwriting, tenant screening, or any other FCRA-regulated purpose. Broker One does not provide phone numbers or email addresses; any such enrichment is performed by the customer through third-party services that Broker One does not control or endorse. Inquiries or complaints about marketing or solicitations you have received should be directed to the sender of those communications, not to Broker One.

4. Cookies and Tracking

We use cookies for analytics (Google Analytics), advertising (Google AdSense), and to remember user preferences. You can disable cookies in your browser settings.

5. Third-Party Services

We use the following third-party services:

  • Google Analytics and Tag Manager (usage analytics)
  • Google AdSense (advertising)
  • OpenStreetMap contributors (map data, via self-hosted vector tiles)
  • Cloudflare (CDN and security)

6. Data Retention

Public record data is retained as part of our historical database, subject to the redaction, suppression, and removal practices described in Section 7 and in our Public Records & Redaction Policy. Account data is retained while your account is active and for 30 days after deletion. Analytics data is retained for 26 months.

7. Your Rights and Removal Requests

You may request deletion of your account data by contacting us at [email protected]. We generally do not delete records that remain lawfully public at their originating source. However, we suppress, redact, or limit display of public-record data when:

  • The originating source agency redacts the underlying record (we mirror those redactions on our regular sync cadence);
  • A verified statutory protection applies — including but not limited to Fla. Stat. § 119.071(4)(d) (active law enforcement, judicial, child welfare, prosecutorial, code enforcement, and similar protected categories), the Florida Address Confidentiality Program (Fla. Stat. § 741.401 et seq.), or analogous protections in other jurisdictions;
  • We determine in good faith that continued display creates a substantiated safety risk.

Our full process for these requests — eligible categories, required documentation, and verification steps — is described in our Public Records & Redaction Policy.

8. Contact

For privacy inquiries, contact us at [email protected]. For removal or redaction requests, please first review our Public Records & Redaction Policy.